{"id":10,"date":"2025-06-02T16:02:44","date_gmt":"2025-06-02T16:02:44","guid":{"rendered":"https:\/\/gamencardz.nl\/?page_id=10"},"modified":"2025-06-02T16:08:28","modified_gmt":"2025-06-02T16:08:28","slug":"returns","status":"publish","type":"page","link":"https:\/\/gamencardz.nl\/nl\/returns\/","title":{"rendered":"Retour"},"content":{"rendered":"<h2>Returns<\/h2>\n<link rel=\"stylesheet\" id=\"wd-section-title-css\" href=\"https:\/\/gamencardz.nl\/wp-content\/themes\/woodmart\/css\/parts\/el-section-title.min.css?ver=8.1.2\" type=\"text\/css\" media=\"all\" \/>\n<h4><\/h4>\n<p>At GameNCardz, we aim for your complete satisfaction with every purchase. Due to the nature of digital products, our returns policy has specific guidelines.<\/p>\n<h2>Digital Product Return Policy<\/h2>\n<ul>\n<li>\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\t<b>All Sales Are Final (Generally):<\/b> As our products are digital keys, codes, or download links, once they have been delivered and redeemed or exposed, they generally cannot be returned or exchanged. This is because digital products cannot be &#8220;un-used&#8221; or returned to inventory in the same way physical goods can.\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\t<b>Defective or Invalid Codes:<\/b> In the rare event that you receive a product key or code that is demonstrably defective, invalid, or does not work as advertised, please contact our customer support within 48 hours of purchase.\n\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<ul>\n<li>\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\tTo process such a request, we may require proof of the issue (e.g., screenshots of error messages, video recordings of redemption attempts).\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\tUpon verification of a defective or invalid code, we will first attempt to provide a working replacement.\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\tIf a replacement is not possible, a refund may be issued to your original payment method.\n\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<ul>\n<li>\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\t<b>Incorrect Purchase:<\/b> We cannot offer refunds or exchanges if you have purchased the wrong product (e.g., wrong region, wrong platform) due to customer error. Please double-check your order carefully before completing your purchase.\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\t<b>Unredeemed Codes:<\/b> In very specific and rare circumstances, if a digital code has demonstrably not been redeemed and proof can be provided, a return might be considered on a case-by-case basis. This is at the sole discretion of GameNCardz.\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\t<b>Refund Processing:<\/b> If a refund is approved, it will be processed to your original payment method within [Number] business days. The time it takes for the refund to appear in your account may vary depending on your bank or payment provider.\n\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<h2>How to Request a Return or Report an Issue:<\/h2>\n<p>\t\tTo request a return or report an issue with a product, please contact our customer support team directly via our info@gamencardz.nl and provide the following information:\t\t<\/p>\n<ul>\n<li>\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\tYour Order Number\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\tThe name of the product in question\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\tA detailed description of the issue\n\t\t\t\t\t\t\t\t\t<\/li>\n<li>\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t\t\t\t\tAny relevant screenshots or proof (if applicable)\n\t\t\t\t\t\t\t\t\t<\/li>\n<\/ul>\n<p>\t\tOur team will review your request and guide you through the next steps.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Returns At GameNCardz, we aim for your complete satisfaction with every purchase. Due to the nature of digital products, our<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gamencardz.nl\/nl\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gamencardz.nl\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gamencardz.nl\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gamencardz.nl\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gamencardz.nl\/nl\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":7,"href":"https:\/\/gamencardz.nl\/nl\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":2921,"href":"https:\/\/gamencardz.nl\/nl\/wp-json\/wp\/v2\/pages\/10\/revisions\/2921"}],"wp:attachment":[{"href":"https:\/\/gamencardz.nl\/nl\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}